Terms of Service

1. Introductory Provisions and Definitions

1.1 Identification of the Provider

These Terms of Service (hereinafter referred to as "Terms") govern the rights and obligations between Apure s.r.o., with its registered office at Mikovíniho 1624/11, 831 02 Bratislava – Nové Mesto, Company ID: 57 431 531 (hereinafter referred to as "Provider") and any natural or legal person who uses the Platform (hereinafter referred to as "User").

1.2 Definitions

For the purposes of these Terms, the following definitions apply:

• Platform – the website seeki.eu and related applications operated by the Provider.
• Service – the set of functionalities of the Platform, in particular aggregation and display of real estate listings, AI-assisted search, account management, adding and managing listings.
• User – any natural or legal person who accesses the Platform or uses the Service.
• Listing – a property offer published on the Platform, either aggregated from an external source or created directly on the Platform.
• AI Assistant – a Platform feature based on a large language model (LLM) that enables property search through natural language.
• Third Party – any entity other than the Provider and the User.
• Account – an individual user profile created by registering on the Platform.
• Content – any texts, images, data, and other materials published on the Platform.

1.3 Subject of the Terms

These Terms govern the conditions for providing the Service, the rights and obligations of the Provider and the User, and other related matters.

2. Description of Services

The Platform provides the following services:

• Aggregation of real estate market data from publicly available sources.
• Adding and managing listings by users.
• AI-assisted property search through natural language (AI Assistant).
• User account registration, saving favorite listings, setting up monitoring agents, displaying maps, and comparing properties.
• The Provider acts exclusively as an information intermediary that facilitates access to property information. The Provider is not a party to any transactions between Users and property owners or real estate agents.

3. Contract Formation and Registration

3.1 Contract Formation

The contract between the Provider and the User is formed upon registration of an Account on the Platform or upon commencement of using the Service (even without registration). By using the Service, the User agrees to these Terms.

3.2 Registration Requirements

Account registration may be performed by a natural person over the age of 16 or a legal entity acting through an authorized person. A natural person under the age of 16 may register an Account only with the consent of a legal guardian. Adding listings to the Platform requires full legal capacity. The User is obliged to provide truthful, complete, and up-to-date information.

3.3 Account Security

The User is responsible for maintaining the confidentiality of their login credentials and for all activities carried out under their Account. The User is obliged to immediately inform the Provider of any unauthorized use of their Account.

4. Rights and Obligations of the User

4.1 Permitted Use

The User is entitled to use the Service for:

• Personal property search.
• Adding and managing listings in accordance with these Terms.
• Using the AI Assistant to search for property information.
• Saving favorite listings and setting up alerts.

4.2 Prohibited Conduct

The User shall not: publish fraudulent, misleading, or deceptive listings; abuse the AI Assistant or attempt to bypass its security restrictions; distribute malicious software; interfere with the technical infrastructure of the Platform; use the Service in violation of applicable laws.

4.3 Responsibility for Content

The User bears full responsibility for the content they add to the Platform, including listings, comments, and messages. The User is responsible for ensuring that the Content they publish does not infringe the rights of third parties and complies with applicable laws.

5. Rights and Obligations of the Provider

5.1 Service Operation

The Provider undertakes to operate the Platform with reasonable care and to ensure the availability of the Service to a reasonable extent. The Provider does not guarantee uninterrupted and error-free availability of the Platform.

5.2 Content Management

The Provider is entitled to modify, suspend, or restrict the Service or any part thereof; to remove or restrict access to Content that violates the Terms or applicable laws; to suspend or delete a User's Account in the event of a breach of the Terms.

5.3 Dependence on Third Parties

The functionality of the Platform may partially depend on third-party services (particularly OpenAI, hosting providers). The Provider is not liable for outages, changes, or discontinuation of third-party services.

6. Adding and Managing Listings

6.1 Rules for Adding Listings

A User who adds a listing to the Platform is obliged to provide truthful, complete, and up-to-date information about the property; to ensure they have the authorization to advertise the property; to update or remove the listing if circumstances change.

6.2 Advertiser Liability

The advertiser bears full responsibility for the content of the listing, including texts, photographs, and pricing information. The Provider does not verify the accuracy or completeness of listings added by Users.

6.3 Right to Remove

The Provider reserves the right to remove, without prior notice, listings that contain inaccurate or misleading information, are duplicates, violate the Terms or applicable laws, or are fraudulent in nature.

7. Liability for Content and Disclaimer

7.1 Listings

The Provider is not liable for the accuracy, completeness, or timeliness of listings displayed on the Platform.

7.2 AI-Generated Content

Responses and recommendations from the AI Assistant are automatically generated and may contain inaccuracies or incomplete information. The User is obliged to independently verify all information obtained from the AI Assistant.

7.3 No Advisory Service

Information provided through the Platform does not constitute qualified real estate, legal, financial, or investment advice and is for informational purposes only.

7.4 Images and Multimedia Content

Images and other multimedia content displayed on the Platform may originate from third parties. The Provider is not liable for their accuracy or for any infringement of third-party rights.

7.5 Mandatory Provisions

The disclaimer of liability under this article does not apply to liability for damage caused intentionally or through gross negligence in accordance with applicable mandatory legal provisions.

8. Intellectual Property

8.1 Provider's Intellectual Property

The Seeki brand, software, source code, design, database structure and data compilation, algorithms, and other elements of the Platform are protected by the intellectual property rights of the Provider or its licensors.

8.2 User License

The Provider grants the User a limited, non-exclusive, non-transferable, and revocable license to use the Platform for the purposes set out in these Terms. The User is not entitled to reproduce, distribute, modify, or otherwise commercially exploit the content of the Platform without the prior written consent of the Provider.

9. Personal Data Protection

The processing of Users' personal data is governed by a separate document, the "Privacy Policy," which is an integral part of these Terms and is available on the Platform.

The Provider processes personal data for the purposes of providing the Service, personalization, security, and fulfillment of legal obligations. The legal basis is the performance of a contract, legitimate interest, consent (for marketing), and fulfillment of legal obligations.

The Platform uses cookies to ensure the functionality of the Service, for analytics, and, with consent, for marketing purposes. Details are set out in the Privacy Policy.

10. Service Fees

The Platform's Services are currently provided free of charge. The Provider reserves the right to introduce fees for some or all Services in the future.

The User will be informed of any introduction of fees at least 30 days in advance by email or by a notice on the Platform. A User who does not agree with the fees is entitled to terminate the contract.

11. Complaint Procedure

11.1 Filing a Complaint

The User is entitled to file a complaint in connection with the provision of the Service by email at info@seeki.eu or in writing to the registered office of the Provider.

11.2 Complaint Requirements

The complaint must include the identification of the User, a description of the matter complained about, and the requested resolution.

11.3 Resolution Deadline

The Provider is obliged to resolve the complaint no later than 30 days from the date of its receipt. The User will be informed of the result of the complaint resolution by email or in writing.

12. Alternative Dispute Resolution

12.1 Alternative Dispute Resolution Body

A User who is a consumer has the right to contact an alternative dispute resolution body in accordance with Act No. 391/2015 Coll. The relevant ADR body is the Slovak Trade Inspection (SOI), Bajkalská 21/A, 827 99 Bratislava, www.soi.sk, email: ars@soi.sk.

12.2 ODR Platform

The User also has the right to submit a dispute resolution proposal through the online dispute resolution (ODR) platform established by the European Commission, available at: https://ec.europa.eu/consumers/odr

13. Governing Law and Jurisdiction

13.1 Governing Law

These Terms and all relationships arising from them are governed by the laws of the Slovak Republic.

13.2 Consumer Protection in the EU

Consumers with habitual residence in another EU Member State retain the right to the protection afforded by the mandatory provisions of the law of their country of habitual residence in accordance with Article 6 of Regulation (EC) No. 593/2008 (Rome I).

13.3 Jurisdiction

Any disputes that cannot be resolved out of court shall be resolved by the competent courts of the Slovak Republic.

14. Use of Artificial Intelligence

14.1 Information on AI Use

The Platform uses artificial intelligence technology, specifically large language models (LLM), to provide the AI Assistant feature. This information is provided in accordance with Article 50 of Regulation (EU) 2024/1689 (AI Act).

14.2 Nature of AI Responses

The AI Assistant's responses are automatically generated based on available data and machine learning algorithms. These responses may contain inaccuracies, incomplete, or outdated information; they do not represent verified facts or professional advice; they are not binding and have no legal relevance.

14.3 Verification Obligation

The User is obliged to independently verify all information obtained from the AI Assistant from independent sources before making any decision based on such information.

15. Limitation of Liability

15.1 Exclusion of Indirect Damages

The Provider shall not be liable for indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or damage to reputation, arising in connection with the use of or inability to use the Service, to the maximum extent permitted by applicable law.

15.2 Preservation of Liability

The limitation of liability does not apply to damage caused intentionally or through gross negligence, to harm to health or life, or to liability that cannot be excluded or limited under mandatory provisions of applicable law.

15.3 Liability for Third-Party Content

The Provider's liability for third-party content is governed by the provisions of applicable e-commerce legislation. The Provider is not obliged to actively monitor third-party content but is obliged to act promptly upon becoming aware of unlawful content.

16. Amendment of the Terms

16.1 Right to Amend

The Provider is entitled to unilaterally amend these Terms. The Provider shall inform the User of any amendment to the Terms at least 15 days before the amendment takes effect, by email (if the User has an Account) or by a notice on the Platform.

16.2 Publication

The current version of the Terms is always published on the Platform. The version of the Terms published on the Platform at the time of using the Service shall be considered binding.

16.3 Disagreement with Amendment

If the User disagrees with the amendment to the Terms, the User is entitled to terminate the contractual relationship before the amendment takes effect. Continued use of the Service after the amendment takes effect shall be deemed acceptance of the new version of the Terms.

17. Duration and Termination of the Contract

17.1 Contract Duration

The contract between the Provider and the User is concluded for an indefinite period.

17.2 Termination by the User

The User is entitled to terminate the contract at any time by deleting their Account through the Platform settings or by sending a request to info@seeki.eu.

17.3 Termination by the Provider

The Provider is entitled to terminate the contract and delete the User's Account in the event of a serious or repeated breach of the Terms, provision of false information during registration, or conduct that damages the Platform, the Provider, or other Users.

17.4 Consequences of Termination

Upon termination of the contract, the User's Account will be deactivated and personal data will be deleted in accordance with the Privacy Policy and applicable laws.

18. Final Provisions

18.1 Severability Clause

If any provision of these Terms becomes invalid, ineffective, or unenforceable, this shall not affect the validity and effectiveness of the remaining provisions.

18.2 Force Majeure

The Provider shall not be liable for failure to fulfill obligations caused by force majeure circumstances, i.e., circumstances that could not have been foreseen or influenced, in particular natural disasters, armed conflicts, pandemics, power outages, cyber attacks, or actions by public authorities.

18.3 Contact Information

Email: info@seeki.eu | Address: Apure s.r.o., Mikovíniho 1624/11, 831 02 Bratislava – Nové Mesto | Web: https://seeki.eu

18.4 Effective Date

These Terms take effect on February 20, 2026.